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Available Positions

Vice President, Communications and Partnerships

Position Title:  VP, Communications & Partnerships

Department:  Communications & Partnerships

Reports to:  President & CEO

Position Summary

The VP, Communications & Partnership is responsible for boldly promoting Make-A-Wish Greater LA while clearly communicating our impact and partnership needs in LA County. In this role, the VP is accountable for effective messaging of the MAW mission while heightening engagement with target audiences in the LA community.  Essential to the position is the ability to apply strategic marketing to build and/or strengthen partnerships within business, media, civic, medical and social communities through broad market communications and B2B relationships, expressly to benefit the LA chapter and forward the MAWGLA mission.  Success in this role will be measured by: a) metrics of effectiveness in reaching and engaging target audiences, and b) the return on marketing and promotional investments—as measured by financial, in-kind support, advocacy and community engagement.

Principal Duties and Responsibilities

  • Define and manage overall messages and themes of the chapter, maintaining “one voice” across all efforts with consistent messaging and presentation of our goals, activities and impact in the LA community.
  • Identify and prioritize potential partners of MAWGLA (individuals and organizations) that can be instrumental in furthering the Chapter’s mission in LA—as donors, influencers, in-kind providers, advocates, volunteer sources and communications partners.  Develop strategy, annual roadmap and goals for pursuing priority partners.
  • In partnership with Development, Community Engagement and Programs, establish and execute a consistent, proactive partnership engagement plan, with detailed goals and target outcomes for each partner outreach and cultivation.  These partners include:
    • Media/news outlets
    • Marketing/PR/advertising agencies
    • Corporate and privately-held businesses with philanthropic potential
    • LA County-based employers
    • Resource groups within businesses
    • Civic organizations
    • Government officials
    • Associations and affinity groups
    • Medical and community service providers
    • Schools, universities and alumni groups
    • Other non-profit and social welfare providers
    • Provide communications and marketing strategy and direction to Development, Medical Outreach, Community Engagement and Programs teams as they execute initiatives to pursue their goals and engage their target audiences/stakeholders.
    • Optimize the marketing and engagement power of MAWGLA’s website (www.la.wish.org) and the chapter’s presence in social channels.
    • In partnership with Social Media Coordinator, create digital content strategy that furthers MAWGLA media presence to inform, educate and engage LA County stakeholders.
    • Oversee Social Media Coordinator and guide development of smart, effective donor and volunteer activation ideas as well as business cases for investment in and execution of ideas.
    • Employ business analysis to quantify the potential of partnerships, business case for investing in partnership cultivation and specific execution plans for each to chapter CEO.
    • Provide reporting and active referral of potential partners to Development, Medical Outreach, Engagement and Programs teams when a relevant partnership opportunity is identified.

Characteristics/Qualifications

The ideal candidate will possess a strong passion and commitment to Make-A-Wish Foundation’s mission.  Beyond that core requirement:

  • Bachelor’s degree in marketing, communications, business or related field required.
  • 7+ years of experience in public relations, B2B sales and/or marketing, lobbying or advocacy for a for-profit or non-profit institution with established presence and markets within LA County.
  • Experience managing and working with media, marketing/PR agencies and creative production/design companies as well as execution of communications/promotional campaigns.
  • Experience with social media tools for business, including those offered by the major platforms and third parties
  • Familiarity with paid social media buying and optimization
  • Demonstrated dedication with the ability to oversee projects from origin through execution and exercise independent judgment
  • Willingness and ability to work flexible hours when needed for MAWGLA events.
  • Demonstrated skills to effectively gather data, evaluate options, make decisions, execute relentlessly and measure impact.
  • Effective verbal and written communications skills
  • Self-starter and entrepreneurial spirit with hands-on approach toward projects and roles.

Please submit your resume and cover letter (that includes your compensation expectations) to ue@yn.jvfu.bet

Bilingual Outreach Coordinator

Summary: This position is responsible for coordinating paperwork and introducing Make-A-Wish in order to be able to grant each child’s wish. Incumbents may be required to perform other job-related tasks in addition to those specifically presented in this description.

Reports: Manager, Medical Outreach 

Responsibilities: 

  • Enter new referrals into database
  • Track status of outstanding medical eligibility paperwork and conduct follow-up calls
  • Update database upon receipt of medical eligibility paperwork
  • Generate and mail letters of ineligibility
  • Contact wish families for welcome calls. Collect and record information accurately in database.
  • Contact wish families and volunteers to secure paperwork and updates when Wish Discovery paperwork is incomplete
  • Check in with families waiting for volunteers
  • Schedule wish families for Wish Discovery activities, as needed
  • Maintain positive working relationships with staff, volunteers, doctors, social workers, wish families, and donors
  • Duties as assigned

Candidate Profile

The ideal candidate will possess a passionate commitment to our mission.  Specifically candidate would have:

  • BA/BS or equivalent combination of education and work experience
  • Ability to speak, read, and write fluently in English and Spanish
  • Able to manage and prioritize multiple tasks effectively
  • Proven record of high-quality customer service
  • Ability to follow and share internal procedures and requirements
  • Excellent written, verbal, and communication skills
  • Detailed and well organized
  • Able to successfully work in a collaborative, team-oriented organization
  • Proficiency in Microsoft Office products
  • Phone experience required      
  • Data entry experience preferred

Please submit your resume and cover letter (that includes your compensation expectations) to ue@yn.jvfu.bet

Finance Specialist

Title:              Finance Specialist

Reports To:    Chief Operating Officer

Job Summary:

The Finance Specialist is responsible for the overall finance, reporting, budgeting, recordkeeping and expense management functions resident within the Chapter. The specialist is also the liaison to Centralized Financial Services (CFS) and is responsible for managing the daily financial operations of the organization to ensure information is reported accurately, timely and in accordance with chapter, MAWA and GAAP guidelines.  This is achieved by a thorough review of financial information submitted by CFS and other departments.  In addition, this individual will be supporting proper administration of employee benefit programs and Chapter internal control processes. 

Principle Duties and Responsibilities:

  • Performs the Chapter-based finance functions as well as  all internal and external reporting and filings
  • Acts as the liaison to Centralized Financial Services (CFS) with Make-A-Wish America
  • Analyzes monthly reporting provided by CFS
  • Maintains the organization’s financial internal controls in accordance with best practices and MAWFA guidelines and procedures
  • Establish procedures and protocols that improve effectiveness and accountability within the Chapter for timely reporting, accurate record-keeping and prudent expense management.
  • Create and continually update documentation for all activities performed and for all processes overseen by this position.
  • Manages banking relationships
  • Process payroll and necessary worksheets for journal entry creation
  • Collects, reviews and appropriately processes and submits invoices to CFS for weekly AP check run
  • Provides accounting support and guidance to other departments
  • Maintains accounting, payroll and vendor contract records
  • Preparation of annual budget with input and guidance from Chapter’s leadership team
  • Prepares various financial and cash forecasts
  • Prepares work papers and manages along with CFS, the annual external audit
  • Reviews Form 990 prepared by external accountants
  • Prepares sales and other tax remittance
  • Acts, in conjunction with the COO, as a liaison to the Board finance committee
  • Ensures chapter is in accordance with non-profit GAAP and MAWFA accounting standards
  • Improves administrative and operational services such as treasury management, 403(b)plan, payroll and purchasing
  • Assist COO with management of benefits programs
  • Adheres to all MAWFA performance standards
  • Other duties as assigned

Personal and Professional Qualifications

  • A bachelor’s degree in accounting/finance or related field
  • 3-5 year experience managing and coordinating multi-discipline areas of financials with at least 3 year experience in the non-profit sector and/or small- to medium-sized business environment preferred
  • Working knowledge of accounting, reporting, expense management/tracking and data management platforms used by organizations of similar size/complexity with similar business functions (e.g. fundraising, service/process management, marketing)
  • Ability to manage and prioritize multiple tasks effectively
  • Excellent written and oral communication skills
  • Initiative-taker, highly organized and detail oriented with the ability to work independently and effectively in a team environment
  • Ability to effectively manage time and work priorities and consistently meet deadlines
  • Professional and polished image with a comfort in dealing with all levels of donors, vendors and third-party resources
  • Self-motivated and thrives in a team-oriented environment
  • Strong computer skills (Microsoft Word, PowerPoint, Excel, Outlook, Constant Contact), financial database management skills, preferably Financial Edge and fundraising database management skills, preferably Raiser’s Edge

Interested candidates should send cover letter and resume to ue@yn.jvfu.bet

Social Media Coordinator

Position Title:  Social Media Coordinator

Department:  Communications & Partnerships

Reports to:  VP, Communications & Partnerships

Position Summary

The Social Media Coordinator is responsible for the planning, alignment, management, optimization and execution of all social media platforms.  In this role, the Coordinator is accountable for effective messaging of the MAW mission and heightening engagement with target audiences in the LA community.  Essential to the position is the ability to grow MAWGLA’s social media base, engagement and ROI while maintaining brand integrity and a consistent “voice” for the chapter across stakeholder audiences.

Principal Duties and Responsibilities

  • Manage and grow Make-A-Wish LA’s social media presence through Facebook, Instagram, Twitter, YouTube, SnapChat and other digital/social platforms.
  • In partnership with Director, Communications & Partnerships, create digital content strategy that furthers MAWGLA media presence to inform, educate and engage LA County stakeholders.
  • Assist in the production of content, and execute the formatting and publishing of content to MAWGLA social handles.
  • Manage the MAWGLA website (www.la.wish.org) including site organization, navigation and content; optimize usability of website on desktop and mobile devices.
  • Build creative concepts for new content and engagement campaigns.
  • Employ analytical tools of social platforms and third-party toolsets to create reports and continually find ways to improve those metrics through testing and new ideas.
  • Identify relevant segments of digital supporters for paid social targeting and other developmental efforts.
  • Develop smart, effective donor and volunteer activation ideas; work with the Development and Volunteer teams to build business cases for investment in and execution of ideas.

Characteristics/Qualifications

The ideal candidate will possess a strong passion and commitment to Make-A-Wish Foundation’s mission.  Beyond that core requirement:

  • Bachelor’s degree or equivalent education preferred
  • 3+ years of experience in digital/social media, interactive marketing, broadcasting, creative services or related field
  • Current knowledge of all social media platforms—paid and organic growth models
  • Experience with social media tools for business, including those offered by the major platforms and third parties
  • Familiarity with paid social media buying and optimization
  • Demonstrated dedication with the ability to oversee projects from origin through execution
  • Willingness and ability to work flexible hours when needed for MAWGLA events.
  • Effective verbal and written communications skills
  • Experience with writing, copy-editing
  • Self-starter and entrepreneurial spirit with hands-on approach toward projects and roles

Please submit your resume and cover letter (that includes your compensation expectations) to ue@yn.jvfu.bet

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Learn How To Become A Wish Volunteer

Contact Make-A-Wish Greater LA

telephone

310-788-WISH (9474)
800-322-WISH (9474)
Fax: 310-785-9474
vasb@yn.jvfu.bet or contact a staff member directly.
MAILING ADDRESS
11390 W. Olympic Boulevard, 
Ste. 300,
Los Angeles, CA 90064

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birthday cakeThe Greater Los Angeles chapter is celebrating more than 33 years of granting wishes to local children.

Learn More About Us
Make-A-Wish® Greater Los Angeles
11390 W. Olympic Blvd.
Suite 300
Los Angeles, CA 90064
(310) 788-9474
Toll Free Los Angeles Only (800) 322-9474