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Available Positions

Finance Specialist

Title:              Finance Specialist

Reports To:    Chief Operating Officer

Job Summary:

The Finance Specialist is responsible for the overall finance, reporting, budgeting, recordkeeping and expense management functions resident within the Chapter. The specialist is also the liaison to Centralized Financial Services (CFS) and is responsible for managing the daily financial operations of the organization to ensure information is reported accurately, timely and in accordance with chapter, MAWA and GAAP guidelines.  This is achieved by a thorough review of financial information submitted by CFS and other departments.  In addition, this individual will be supporting proper administration of employee benefit programs and Chapter internal control processes. 

Principle Duties and Responsibilities:

  • Performs the Chapter-based finance functions as well as  all internal and external reporting and filings
  • Acts as the liaison to Centralized Financial Services (CFS) with Make-A-Wish America
  • Analyzes monthly reporting provided by CFS
  • Maintains the organization’s financial internal controls in accordance with best practices and MAWFA guidelines and procedures
  • Establish procedures and protocols that improve effectiveness and accountability within the Chapter for timely reporting, accurate record-keeping and prudent expense management.
  • Create and continually update documentation for all activities performed and for all processes overseen by this position.
  • Manages banking relationships
  • Process payroll and necessary worksheets for journal entry creation
  • Collects, reviews and appropriately processes and submits invoices to CFS for weekly AP check run
  • Provides accounting support and guidance to other departments
  • Maintains accounting, payroll and vendor contract records
  • Preparation of annual budget with input and guidance from Chapter’s leadership team
  • Prepares various financial and cash forecasts
  • Prepares work papers and manages along with CFS, the annual external audit
  • Reviews Form 990 prepared by external accountants
  • Prepares sales and other tax remittance
  • Acts, in conjunction with the COO, as a liaison to the Board finance committee
  • Ensures chapter is in accordance with non-profit GAAP and MAWFA accounting standards
  • Improves administrative and operational services such as treasury management, 403(b)plan, payroll and purchasing
  • Assist COO with management of benefits programs
  • Adheres to all MAWFA performance standards
  • Other duties as assigned

Personal and Professional Qualifications

  • A bachelor’s degree in accounting/finance or related field
  • 3-5 year experience managing and coordinating multi-discipline areas of financials with at least 3 year experience in the non-profit sector and/or small- to medium-sized business environment preferred
  • Working knowledge of accounting, reporting, expense management/tracking and data management platforms used by organizations of similar size/complexity with similar business functions (e.g. fundraising, service/process management, marketing)
  • Ability to manage and prioritize multiple tasks effectively
  • Excellent written and oral communication skills
  • Initiative-taker, highly organized and detail oriented with the ability to work independently and effectively in a team environment
  • Ability to effectively manage time and work priorities and consistently meet deadlines
  • Professional and polished image with a comfort in dealing with all levels of donors, vendors and third-party resources
  • Self-motivated and thrives in a team-oriented environment
  • Strong computer skills (Microsoft Word, PowerPoint, Excel, Outlook, Constant Contact), financial database management skills, preferably Financial Edge and fundraising database management skills, preferably Raiser’s Edge

Interested candidates should send cover letter and resume to

Manager, Community Engagement

Summary: Responsible in the assistance and effectiveness of the Community Engagement Department. Incumbents may be required to perform other job-related tasks in addition to those specifically presented in this description.

Reports To: Director, Community Engagement

  • Work in conjunction with the Director of Community Engagement in implementing the volunteer and outreach program.
  • Implement outreach strategy, beginning in areas where volunteers are needed most.
  • Plan and coordinate volunteer outreach and recruitment for volunteers throughout Los Angeles County, focusing on recruitment of language-specific and geographically diverse volunteers.
  • Assess and identify best practices/models for successful community integration.
  • Schedule, implement, and suggest new community-based programs, partnerships, and other engagement initiatives.
  • Identify, initiate, and deepen relationships with various community stakeholders.
  • Create mechanisms for internal and external evaluation of engagement initiatives.
  • Plan, schedule and conduct all volunteer trainings: New Volunteer Orientations, Wish Team, and others as needed.
  • Meet with community groups, schools, and partner with Development in strategic implementation to publicize the mission of the organization.
  • Network with other chapters to implement and/or improve policies and procedures.
  • Coordinate the production of weekly volunteer newsletter.
  • Maintain positive working relationships with volunteers, doctors, social workers, and in-kind contributors.
  • Manage the Wish Alumni program, including but not limited to, implementing database/tracking system, identifying wish kids/families as potential spokespeople for the organization, and identifying wishes for story development.
  • Duties as assigned.
Candidate Profile
The ideal candidate will possess a passionate commitment to our mission. Specifically candidate would have:
  • BA/BS or equivalent combination of education and work experience
  • Ability to speak, read, and write fluently in English and Spanish
  • Able to manage and prioritize multiple tasks effectively
  • Proven record of high-quality customer service
  • Ability to follow and share internal procedures and requirements
  • Excellent written, verbal, and communication skills
  • Detailed and well organized
  • Able to successfully work in a collaborative, team-oriented organization
  • Proficiency in Microsoft Office products including Word, Excel, and PowerPoint
  • Ability to effectively and positively communicate on the phone
  • Data entry experience preferred

Interested applicants should send cover letter and resume to

MarComm & Social Media Coordinator

Summary: This position is responsible for developing and implementing a measurable digital and social media strategy, and assisting overall MarComm activities to build brand awareness and support for the chapter’s fundraising, medical outreach, volunteer and wish granting activities.

Reports to: Vice President, Marketing & Communications


  • Website Management:
    • Manage all content and design updates to the chapter’s website, ensuring timely and accurate information.
  • Social Media Platform Management:
    • Manage and maintain the chapter’s social media platforms, including Facebook, Twitter, LinkedIn, Instagram, Snapchat, etc. 
    • Post requests as submitted from all departments, and proactively seek posting opportunities.
    • Maintain chapter-wide social media posting calendar. Ensure coordination and timing of all messages.
    • Develop content and visual assets (photo and video) for all social media and website postings.
  • Social Media Campaigns and Strategy:
    • Develop strategic digital and social media campaigns for activities, events and special projects, i.e., Wishing Well Winter Gala, Walk for Wishes, Kids for Wish Kids, third party events, corporate partnerships, volunteer outreach and events, medical outreach and events.
    • Research and provide information about opportunities to further develop chapter’s social media presence and further engage with online communities, i.e.,  blogs, online conversations, new platforms, transactional opportunities, etc.
    • Make recommendations for social media advertising campaigns.
    • Prepare monthly metrics reports and analyses, as well as special reports for specific projects/campaigns.
  • Digital Asset Management:
    • Maintain the chapter’s Youtube channel and MAW shared files with up-to-date video materials.
    • Compile photos and content for developing wish stories from wish evaluations, emails, wish events and activations.
    • Develop and maintain chapter photo library and corporate logo library.
    • Identify and provide best photo assets for inclusion in National digital asset management system.
  • MarComm Activities:
    • Create and print event invitations, signage, flyers and other collateral as needed in support of chapter activities.
    • Manage content and distribution for “Engage with Us” email newsletter  (Constant Contact) and press release distribution (Cision).
    • Maintain MarComm files on shared drive and activity updates to Raiser’s Edge.


  • Bachelor’s degree in communications, journalism, marketing, or related field.
  • 2 – 4 years related experience.
  • Extensive personal and professional experience with major social media platforms, especially Facebook, Twitter, Instagram, Hootsuite, Youtube, Vimeo, Snapchat.
  • Experience managing transactional platforms.
  • Proficiency in Microsoft Office and Adobe products, particularly the design programs, including Photoshop, InDesign, Illustrator.
  • Experience with Sitecore website platform and/or Blackbaud programs.
  • Experience with Raiser’s Edge and Cision software.
  • Strong writing skills.
  • Photography skills and experience selecting, sizing and correcting images and other visual assets.
  • Familiarity with photo editing software.
  • Online research skills.
  • Ability to generate SEO and ROI reports.
  • Working knowledge of Spanish.

Candidate Profile:

The ideal candidate possesses a passionate commitment to our mission. Specifically, the candidate would have:

  • Excellent written communications skills.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Proficiency in effectively managing and producing multiple tasks.
  • Extensive attention to detail.
  • Strong organizational skills.
  • Interest in learning new skills and stretching outside the box.
  • Creativity and imagination.
  • Ability to work successfully in a collaborative, team-oriented organization.
  • Attention to following and sharing internal procedures and requirements.
  • Familiarity with nonprofit social media best practices.

Interested applicants should send cover letter and resume to

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Learn How To Become A Wish Volunteer

Contact Make-A-Wish Greater LA


310-788-WISH (9474)
800-322-WISH (9474)
Fax: 310-785-9474 or contact a staff member directly.
11390 W. Olympic Boulevard, 
Ste. 300,
Los Angeles, CA 90064


birthday cakeThe Greater Los Angeles chapter is celebrating more than 33 years of granting wishes to local children.

Learn More About Us
Make-A-Wish® Greater Los Angeles
11390 W. Olympic Blvd.
Suite 300
Los Angeles, CA 90064
(310) 788-9474
Toll Free Los Angeles Only (800) 322-9474