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Available Positions

Database Manager

Job Title: Database Manager

Classification: Exempt

Reports to: VP, Development

Position Summary:

· Provide excellent data services to our Chapter, across departments and data platforms, including but is not limited to Raiser’s Edge and Luminate. Services include: defining and implementing data structures; data retrieval and reporting; define, implement and document policies and procedures; provide training at all organizational levels; establish security hierarchies; design database maintenance plan and schedules; assist in refining and streamlining data practices.

· Work across departments to refine current data processes and assist in implementation of new data processes. Increase cross functionality between departments in regards to data, reporting, record management, etc.

· Manage data services team to meet monthly gift entry goals. Work closely with Finance to provide accurate data on schedule. Provide process and manuals for Data Entry standards.

· Import donor information from National distributions utilizing ImportOmatic tool.

Essential Job Functions:

· Manage gift entry (cash and in-kind), reconciliation and acknowledgments to ensure data integrity and timely constituent/gift processes.

· Track all donor activity and giving history for all donors

· Work directly with Development team on all aspects of direct-mail and email solicitation schedule, online and web-based donations, corporate matching and cultivation mailings.

· Provide reporting, data lists, queries, data mining across departments and platforms (RE, Luminate, etc.).

· Employ the use of third party data management and reporting tools (e.g. AES, PayPal, National Office service/resources) to appropriately transition to internal database systems

· Participate in planning and support related to major giving, annual giving, internal/external events and volunteer services to identify information needs.

· Participation in the annual internal and external audits, supporting with reports and information as needed

· Collaborate with stakeholders to create data structures and procedures to meet end goals.

· Maintain an active relationship with the software system vendor. Keep informed about product issues and developments.

· Provide full support to the Development team related to data and donor service including donor research.

· Recommend changes to the data bases as dictated by changing organizational needs with proper controls implemented.

· Maintain expertise in current trends and best practices as they relate to the organization and make recommendations for implementation of changes to management.

Essential Skills and Abilities:

· Exceptional analytical skills, organizational skills, written skills, and attention to detail

· Proficient in manipulating, analyzing, and interpreting data

· Highly motivated “self-starter” capable of managing competing priorities and ability to work under tight deadlines

· Ability to anticipate needs and show initiative in managing and promoting new projects

· Ability to balance and understand both back-end organization of data and front-end accessibility for users

· Flexibility and ability to prioritize and manage multiple tasks simultaneously

· Excellent interpersonal skills, with the ability to verbally and in writing

· Foster an environment of creativity and professional growth, to design job-related, interactive exercises and use existing technology to achieve desired results

· Strong planning and problem solving skills.


· 5 years of experience managing systems and support for development programs

· Proficient in Raiser’s Edge in a data management capacity

· Proficient in Microsoft Office applications with emphasis on Excel formulas, functions and/or macros relevant to production of deliverables.

· Understanding of fundraising support services ranging from prospect identification through donor stewardship

· Systems experience to work with and direct staff in data management, report writing, and systems management

· Strong organizational, managerial, verbal, and written communication skills

· Strong customer service abilities

· Ability to develop procedures for electronic systems use and train technical and non-technical users

· Ability and commitment to provide significant levels of support to users and advancement programs

Interested applicants should submit resume and cover letter to:

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800-322-WISH (9474)
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11390 W. Olympic Boulevard, Ste. 300,
Los Angeles, CA 90064


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11390 W. Olympic Blvd.
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Los Angeles, CA 90064
(310) 788-9474
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