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Available Positions

Director of Philanthropy

Title:                   Director of Philanthropy

Reports To:         Vice President, Development

Job Summary:

In partnership with the VP of Development, the Director of Philanthropy will create an Individual Giving and Major Gift plan and strategy to meet designated financial goals for the Make-A-Wish® Greater Los Angeles (MAWGLA) Chapter.  This includes identifying, cultivating and soliciting individual gift donors separate or connected to affinity groups as applicable.  This position is accountable for donor research, moves management, donor appreciation, database management and all necessary actions to achieve revenue targets.  This individual serves as part of a dynamic fundraising team by meeting with donors to cultivate and solicit for increased level of giving. 

Job Responsibilities:

  • Create sustainable action plan for annual, individual and major gift programs 
  • Identify, qualify, cultivate and solicit donors for immediate, long term and planned gifts
  • Development and manage a portfolio of prospects utilizing the gift cycle: Qualification, Prospecting, Cultivation and Stewardship
  • Develop recognition program, segmenting different levels of giving
  • Lead moves management system for accountability, including leading all team strategy meetings
  • Work closely with entire MAWGLA team, including program, development and finance staff, and with expert resources at Make-A-Wish America and other chapters, to maximize ability to manage annual, mid-level and major donors
  • Communicate activities and donor contact information regularly and frequently with all members of the Development team through timely recording of information in RE, and otherwise assigned methods
  • Utilize Raisers Edge to manage all areas of donor moves management and fundraising 
  • Provide reports on prospect and donor management and giving results on a regular basis, defined by leadership
  • Supervise and delegate to designated support staff and interns. Coach junior staff and volunteers to develop skills necessary in managing donor relationships
  • Remain current on all industry trends, tools and techniques 
  • Participate, on request, in major donor events
  • Support Development team efforts as assigned

Personal and Professional Qualifications:

  • Bachelor’s Degree required
  • 5-7 years of experience successfully securing, managing and building non-profit donor relationships
  • Proven track record in developing and managing annual, individual and major giving programs
  • Ability to direct donors in the principals of planned and estate giving
  • Experience working with Raiser’s Edge or another equivalent database system
  • Self-starter with ability to work effectively individually as well as being strong team player
  • Proactive and goal oriented with strong decision-making skills
  • Superior verbal and written communication skills  
  • Highly organized and detail oriented with ability to multi-task
  • Professional and mature presentation with high quality customer services skills
  • Ability to listen effectively
  • Intellectual and social curiosity
  • Active computer skill knowledge including familiarity with Microsoft Office products including Raiser’s Edge

*NO RECRUITERS PLEASE. Send resume and cover letter with Director of Philanthropy in the subject line to: ue@yn.jvfu.bet


Database Manager

Job Title: Database Manager

Classification: Exempt

Reports to: VP, Development

Position Summary:

· Provide excellent data services to our Chapter, across departments and data platforms, including but is not limited to Raiser’s Edge and Luminate. Services include: defining and implementing data structures; data retrieval and reporting; define, implement and document policies and procedures; provide training at all organizational levels; establish security hierarchies; design database maintenance plan and schedules; assist in refining and streamlining data practices.

· Work across departments to refine current data processes and assist in implementation of new data processes. Increase cross functionality between departments in regards to data, reporting, record management, etc.

· Manage data services team to meet monthly gift entry goals. Work closely with Finance to provide accurate data on schedule. Provide process and manuals for Data Entry standards.

· Import donor information from National distributions utilizing ImportOmatic tool.

Essential Job Functions:

· Manage gift entry (cash and in-kind), reconciliation and acknowledgments to ensure data integrity and timely constituent/gift processes.

· Track all donor activity and giving history for all donors

· Work directly with Development team on all aspects of direct-mail and email solicitation schedule, online and web-based donations, corporate matching and cultivation mailings.

· Provide reporting, data lists, queries, data mining across departments and platforms (RE, Luminate, etc.).

· Employ the use of third party data management and reporting tools (e.g. AES, PayPal, National Office service/resources) to appropriately transition to internal database systems

· Participate in planning and support related to major giving, annual giving, internal/external events and volunteer services to identify information needs.

· Participation in the annual internal and external audits, supporting with reports and information as needed

· Collaborate with stakeholders to create data structures and procedures to meet end goals.

· Maintain an active relationship with the software system vendor. Keep informed about product issues and developments.

· Provide full support to the Development team related to data and donor service including donor research.

· Recommend changes to the data bases as dictated by changing organizational needs with proper controls implemented.

· Maintain expertise in current trends and best practices as they relate to the organization and make recommendations for implementation of changes to management.

Essential Skills and Abilities:

· Exceptional analytical skills, organizational skills, written skills, and attention to detail

· Proficient in manipulating, analyzing, and interpreting data

· Highly motivated “self-starter” capable of managing competing priorities and ability to work under tight deadlines

· Ability to anticipate needs and show initiative in managing and promoting new projects

· Ability to balance and understand both back-end organization of data and front-end accessibility for users

· Flexibility and ability to prioritize and manage multiple tasks simultaneously

· Excellent interpersonal skills, with the ability to verbally and in writing

· Foster an environment of creativity and professional growth, to design job-related, interactive exercises and use existing technology to achieve desired results

· Strong planning and problem solving skills.

Qualifications:

· 5 years of experience managing systems and support for development programs

· Proficient in Raiser’s Edge in a data management capacity

· Proficient in Microsoft Office applications with emphasis on Excel formulas, functions and/or macros relevant to production of deliverables.

· Understanding of fundraising support services ranging from prospect identification through donor stewardship

· Systems experience to work with and direct staff in data management, report writing, and systems management

· Strong organizational, managerial, verbal, and written communication skills

· Strong customer service abilities

· Ability to develop procedures for electronic systems use and train technical and non-technical users

· Ability and commitment to provide significant levels of support to users and advancement programs


Interested applicants should submit resume and cover letter to: ue@yn.jvfu.bet

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Contact Make-A-Wish Greater LA

telephone
310-788-WISH (9474)
800-322-WISH (9474)
Fax: 310-785-9474
vasb@yn.jvfu.bet or contact a staff member directly.
MAILING ADDRESS
11390 W. Olympic Boulevard, Ste. 300,
Los Angeles, CA 90064




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Make-A-Wish® Greater Los Angeles
11390 W. Olympic Blvd.
Suite 300
Los Angeles, CA 90064
(310) 788-9474
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