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Available Positions

Director of Philanthropy

Title:                   Director of Philanthropy

Reports To:         Vice President, Development

Job Summary:

In partnership with the VP of Development, the Director of Philanthropy will create an Individual Giving and Major Gift plan and strategy to meet designated financial goals for the Make-A-Wish® Greater Los Angeles (MAWGLA) Chapter.  This includes identifying, cultivating and soliciting individual gift donors separate or connected to affinity groups as applicable.  This position is accountable for donor research, moves management, donor appreciation, database management and all necessary actions to achieve revenue targets.  This individual serves as part of a dynamic fundraising team by meeting with donors to cultivate and solicit for increased level of giving. 

Job Responsibilities:

  • Create sustainable action plan for annual, individual and major gift programs 
  • Identify, qualify, cultivate and solicit donors for immediate, long term and planned gifts
  • Development and manage a portfolio of prospects utilizing the gift cycle: Qualification, Prospecting, Cultivation and Stewardship
  • Develop recognition program, segmenting different levels of giving
  • Lead moves management system for accountability, including leading all team strategy meetings
  • Work closely with entire MAWGLA team, including program, development and finance staff, and with expert resources at Make-A-Wish America and other chapters, to maximize ability to manage annual, mid-level and major donors
  • Communicate activities and donor contact information regularly and frequently with all members of the Development team through timely recording of information in RE, and otherwise assigned methods
  • Utilize Raisers Edge to manage all areas of donor moves management and fundraising 
  • Provide reports on prospect and donor management and giving results on a regular basis, defined by leadership
  • Supervise and delegate to designated support staff and interns. Coach junior staff and volunteers to develop skills necessary in managing donor relationships
  • Remain current on all industry trends, tools and techniques 
  • Participate, on request, in major donor events
  • Support Development team efforts as assigned

Personal and Professional Qualifications:

  • Bachelor’s Degree required
  • 5-7 years of experience successfully securing, managing and building non-profit donor relationships
  • Proven track record in developing and managing annual, individual and major giving programs
  • Ability to direct donors in the principals of planned and estate giving
  • Experience working with Raiser’s Edge or another equivalent database system
  • Self-starter with ability to work effectively individually as well as being strong team player
  • Proactive and goal oriented with strong decision-making skills
  • Superior verbal and written communication skills  
  • Highly organized and detail oriented with ability to multi-task
  • Professional and mature presentation with high quality customer services skills
  • Ability to listen effectively
  • Intellectual and social curiosity
  • Active computer skill knowledge including familiarity with Microsoft Office products including Raiser’s Edge

*NO RECRUITERS PLEASE. Send resume and cover letter with Director of Philanthropy in the subject line to: ue@yn.jvfu.bet


Development Manager

Summary:
Responsible for Annual Giving, Grants and Foundation support, Planned Giving and supporting Individual Giving, the Development Manager plays an integral role in overall fundraising initiatives and growth of the chapter. Provide overall strategy for donor recognition/stewardship, including gifts, events and customized acknowledgement letters; provide strategy for marketing materials impacting annual giving. Manage and grow annual fund and planned giving programs.

Reports To: VP, Development

Responsibilities:
  • Accountable for the Chapter’s annual giving goal:
      • Identify and manage overall direction, procedures, execution and implementation of strategies to strengthen annual giving through identifying, cultivating, soliciting and stewarding individuals, corporations and foundations
  • Responsible for managing prospect tracking and budgets
      • Identify, qualify, cultivate, solicit and steward individuals for gifts up to $10,000
      • Produce local annual mailings
      • Facilitate data pulls, messaging, printing and mailing of appeals
      • Partner with Director of Philanthropy on grant funding
      • Research prospects for grant funding
      • Write grant applications
      • Manage the awarded grants including all reporting to the funder
  • Work with Director of Philanthropy on cultivation and stewardship of individual and major donors
      • Work with corporate alliances team to cultivate and steward corporations who give through corporate foundations using a request process
  • Develop and implement a planned giving outreach plan
      • Maintain impeccable records of impending bequests
  • Manage the Foundation’s donor club
  • Plan donor receptions and recognition programs
      • Track national direct marketing and online giving results and collaborates with the National office on opportunities to increase giving at the chapter level
      • Manage a small portfolio of leadership and major gift level prospective donors
      • Help develop and maintain an active and consistent process for managing donor cultivation and stewardship efforts to increase the base of support from current and potential donors
      • Use appropriate prospect management strategies within The Raiser’s Edge to move prospects to solicitation or to an upgraded giving level
      • Track prospect/donor moves appropriate in The Raiser’s Edge using actions and notes
      • Foster a culture of cooperation and collaboration among the various departments of the Chapter
      • Foster a culture of philanthropy within the organization

Requirements:
  • 4+ years of experience in Grant and Foundation development and proposal writing
  • Experience in donor identification, cultivation, solicitation and stewardship
  • A bachelor’s degree is required
  • Excellent written and oral communication skills with the ability to engage donors through Make-A-Wish’s inspirational mission
  • Strong computer skills (Microsoft Word, Access, PowerPoint, Excel and Outlook), and fundraising database management skills, preferably Raiser’s Edge

Candidate Profile:
The ideal candidate possesses a passionate commitment to our mission and would have:

  • Ability to work in a fast-paced environment with tight deadlines
  • Exceptional ability to tell a story through the written word, with clear and compelling messages tailored to specific audiences
  • High level of discretion in dealing with sensitive financial information
  • Professional, polished image with a comfort in dealing with all levels of donors
  • Self-motivated with ability to effectively manage time and multiple work priorities
  • Initiative-taker, highly organized and detail oriented with the ability to work independently and effectively in a team environment
  • Interest in learning new skills and stretching outside the box
Interested applicants should submit resume and cover letter to: ue@yn.jvfu.bet

Wish Assist Coordinator

Summary:   
Make-A-Wish Greater Los Angeles creates life-changing wishes for children with critical illnesses throughout LA County. One of 62 national chapters, Make-A-Wish Greater Los Angeles has reached nearly 10,000 children throughout the city of angels since its inception 35 years ago. For more information, visit www.la.wish.org or see us on Facebook, Instagram or Twitter.

This position is responsible for assisting in the coordination and administration of wish assists for Make-A-Wish Greater Los Angeles. Incumbents may be required to perform other job-related tasks in addition to those specifically presented in this description.

This is an in-office (no remote), full-time/non-exempt position.

Reports to:  Director, Community Engagement

Responsibilities:

  • Manage intake of new wish assists in Salesforce
  • Create wish children records in the Raiser’s Edge
  • Create hard copy files for each child
  • Coordinate aspects of each wish assist (i.e. may include hotel reservations, limo reservations, Universal Studios requests, studio requests, celebrity hosts, etc.)
  • Update Raiser’s Edge throughout wish process (i.e. link assigned celebrity host volunteers and complete close-out tasks)
  • Research specific one-off requests for unique wishes
  • Retrieve hotel folios and other invoices in a timely manner
  • Maintain an accounting of expenditures, in-kind donations, and reimbursements
  • Create itineraries
  • Collaborate with the Finance Director to prepare invoices and in-kind reports for all wish assists
  • May participate in wish granter training program
  • Fulfill celebrity host opportunities in absence of a celebrity host wish-granting volunteer, when necessary
  • Take after hours phone calls from the “on-call” cell phone when assigned

Requirements:

  • BA/BS or equivalent combination of education and work experience
  • Able to manage and prioritize multiple tasks effectively
  • Excellent written, verbal, communication and customer service skills and organizational skills
  • Detailed and well organized
  • Able to successfully work in a collaborative, team-oriented organization.
  • Committed to and passionate for the work of Make-A-Wish
  • Computer proficiency

Candidate Profile:

The ideal candidate possesses a passionate commitment to our mission and would have:

  • Ability to work in a fast-paced environment with tight deadlines.
  • Proficiency in effectively managing and producing multiple tasks.
  • Strong organizational skills.
  • Interest in learning new skills and stretching outside the box.
  • Creativity and imagination.
  • Ability to work successfully in a collaborative, team-oriented organization.

Competitive compensation and benefits include: health, vision, dental, short and long-term disability insurance; paid time off and paid holidays. 

Interested applicants should email cover letter, resume and salary range requirement to:  ue@yn.jvfu.bet


Database Manager

Job Title: Database Manager

Classification: Exempt

Reports to: VP, Development

Position Summary:

· Provide excellent data services to our Chapter, across departments and data platforms, including but is not limited to Raiser’s Edge and Luminate. Services include: defining and implementing data structures; data retrieval and reporting; define, implement and document policies and procedures; provide training at all organizational levels; establish security hierarchies; design database maintenance plan and schedules; assist in refining and streamlining data practices.

· Work across departments to refine current data processes and assist in implementation of new data processes. Increase cross functionality between departments in regards to data, reporting, record management, etc.

· Manage data services team to meet monthly gift entry goals. Work closely with Finance to provide accurate data on schedule. Provide process and manuals for Data Entry standards.

· Import donor information from National distributions utilizing ImportOmatic tool.

Essential Job Functions:

· Manage gift entry (cash and in-kind), reconciliation and acknowledgments to ensure data integrity and timely constituent/gift processes.

· Track all donor activity and giving history for all donors

· Work directly with Development team on all aspects of direct-mail and email solicitation schedule, online and web-based donations, corporate matching and cultivation mailings.

· Provide reporting, data lists, queries, data mining across departments and platforms (RE, Luminate, etc.).

· Employ the use of third party data management and reporting tools (e.g. AES, PayPal, National Office service/resources) to appropriately transition to internal database systems

· Participate in planning and support related to major giving, annual giving, internal/external events and volunteer services to identify information needs.

· Participation in the annual internal and external audits, supporting with reports and information as needed

· Collaborate with stakeholders to create data structures and procedures to meet end goals.

· Maintain an active relationship with the software system vendor. Keep informed about product issues and developments.

· Provide full support to the Development team related to data and donor service including donor research.

· Recommend changes to the data bases as dictated by changing organizational needs with proper controls implemented.

· Maintain expertise in current trends and best practices as they relate to the organization and make recommendations for implementation of changes to management.

Essential Skills and Abilities:

· Exceptional analytical skills, organizational skills, written skills, and attention to detail

· Proficient in manipulating, analyzing, and interpreting data

· Highly motivated “self-starter” capable of managing competing priorities and ability to work under tight deadlines

· Ability to anticipate needs and show initiative in managing and promoting new projects

· Ability to balance and understand both back-end organization of data and front-end accessibility for users

· Flexibility and ability to prioritize and manage multiple tasks simultaneously

· Excellent interpersonal skills, with the ability to verbally and in writing

· Foster an environment of creativity and professional growth, to design job-related, interactive exercises and use existing technology to achieve desired results

· Strong planning and problem solving skills.

Qualifications:

· 5 years of experience managing systems and support for development programs

· Proficient in Raiser’s Edge in a data management capacity

· Proficient in Microsoft Office applications with emphasis on Excel formulas, functions and/or macros relevant to production of deliverables.

· Understanding of fundraising support services ranging from prospect identification through donor stewardship

· Systems experience to work with and direct staff in data management, report writing, and systems management

· Strong organizational, managerial, verbal, and written communication skills

· Strong customer service abilities

· Ability to develop procedures for electronic systems use and train technical and non-technical users

· Ability and commitment to provide significant levels of support to users and advancement programs


Interested applicants should submit resume and cover letter to: ue@yn.jvfu.bet

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Contact Make-A-Wish Greater LA

telephone
310-788-WISH (9474)
800-322-WISH (9474)
Fax: 310-785-9474
vasb@yn.jvfu.bet or contact a staff member directly.
MAILING ADDRESS
11390 W. Olympic Boulevard, Ste. 300,
Los Angeles, CA 90064




DID YOU KNOW?

birthday cakeThe Greater Los Angeles chapter is celebrating more than 35 years of granting wishes to local children.

Learn More About Us
Make-A-Wish® Greater Los Angeles
11390 W. Olympic Blvd.
Suite 300
Los Angeles, CA 90064
(310) 788-9474
Toll Free Los Angeles Only (800) 322-9474